Privacy Policy

At Positive Reset Mental Health Clinic in East Brunswick, New Jersey, we respect your privacy and are committed to protecting your personal and health information. This Privacy Policy explains how information may be collected, used, maintained, and disclosed through our website and digital communication services.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

When you visit our website, contact us, or submit information through an online form, we may collect information such as:

Name, phone number, and email address
Address or ZIP code
Information you provide about your mental health or requested services
Insurance and payment information
Other information you voluntarily provide when contacting our office

We collect information to respond to inquiries, provide services, communicate with patients, and operate and improve our website and services.

How We Use Your Information

Information we collect may be used to:

Respond to inquiries and requests for information
Schedule and coordinate services
Communicate with patients and prospective patients
Maintain appropriate records
Process payments and insurance-related information
Improve our website and services
Meet applicable legal and regulatory requirements

We do not sell personal information for marketing purposes.

SMS / Text Message Communications

If you choose to provide consent to receive SMS or text messages from Positive Reset, you may receive appointment reminders, scheduling information, service-related communications, or other important updates.

SMS Terms

Opt-Out: You may reply STOP at any time to stop receiving text messages. Reply START to resume messages.
Message & Data Rates: Standard messaging and data rates from your mobile carrier may apply.
Consent: Providing consent to receive text messages is not a condition of receiving health care services.
Privacy: SMS information will be handled in accordance with applicable privacy requirements and the terms of this Privacy Policy.

Cookies & Website Analytics

Our website may use cookies and analytics technologies to help us:

Understand how visitors use our website
Improve website functionality and performance
Monitor website traffic and engagement
Identify areas where our website can be improved

You can manage or disable cookies through your browser settings. Certain website features may not function properly if cookies are disabled.

Links to External Websites

Our website may contain links to third-party websites or services. These websites operate independently and have their own privacy policies and practices.

Positive Reset is not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policy of any third-party website before providing personal information.

Children's Privacy

Positive Reset provides mental health services to children, adolescents, and adults. We take the privacy of younger patients seriously and handle information in accordance with applicable federal and state privacy laws.

Parents, guardians, and patients may contact our office with questions regarding the collection or use of information related to a minor.

HIPAA & Protected Health Information

Positive Reset maintains policies and safeguards designed to protect Protected Health Information (PHI) in accordance with applicable HIPAA requirements and other applicable privacy laws.

Depending on the circumstances, patients may have rights regarding their health information, including the right to:

Access certain health information
Request corrections to certain information
Request restrictions on certain uses or disclosures
Receive information about how health information may be used and disclosed
File a privacy complaint

For additional information about HIPAA and patient privacy rights, visit: U.S. Department of Health & Human Services — HIPAA for Individuals.

Mental Health Information & Coordination of Care

When permitted by law and appropriate for treatment, payment, or health care operations, certain health information may be shared with health care professionals or other parties involved in a patient's care.

Depending on the circumstances, this may include information such as:

Medication information
Treatment dates and types of services
Clinical information and diagnoses
Treatment progress and test results

Certain psychotherapy notes receive additional protections under HIPAA and generally require specific authorization for disclosure, subject to limited exceptions permitted by law.

How We Protect Your Information

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal and health information from unauthorized access, use, or disclosure.

These safeguards may include:

Secure information systems
Access controls
Encryption and other security technologies
Employee privacy and security training
Policies governing access to and disclosure of information
Appropriate safeguards when working with service providers and technology partners

No method of electronic transmission or storage can be guaranteed to be completely secure.

Contact Us

If you have questions about this Privacy Policy, privacy practices, or your rights regarding your information, please contact:

Positive Reset Mental Health Clinic
East Brunswick, NJ
Email: info@positivereset.com
Phone: (732) 955-4141

For questions regarding access to health records or a privacy complaint, please contact our office directly.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or applicable requirements.

Any updates will be posted on this page with a revised effective date. We encourage you to review this page periodically for the most current information.